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Contact Support
If you have any issues, questions, or need assistance with VersionBuilder, please don't hesitate to reach out to our support team.
Email us at:
[email protected]Our support team typically responds within 24 hours during business days.
Quick Help
Help Documentation
Check our comprehensive help guide for setup instructions, configuration options, and troubleshooting tips.
Privacy & Security
Learn about how we protect your data and what information we collect when you use VersionBuilder.
Common Issues
GitHub Connection Issues
Having trouble connecting your GitHub account? Make sure you have the necessary permissions and try refreshing the page after connection.
Issues Not Being Linked
Ensure your commit messages include proper issue references (e.g., RT-2, RT-3) and that your repository filters are configured correctly.
Missing Repositories
If repositories don't appear, check your GitHub connection and repository filter settings in the Version Builder Repository Setup page.